Returns & Exchanges
At Zohara, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition and packaging.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to send back and indicate your preference for a refund or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed to qualify for a return.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location or schedule a home pickup.
Processing & Refund
Once our team receives and inspects your items, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing